Features | Tojero | The Ultimate Order, Warranty, and Service Platform

Order Management

  • Handles product orders from dealers efficiently.
  • Tracks the entire order journey from placement to delivery.
  • Dealers can view real-time updates on the manufacturing process.
  • Enables dealers to shuffle or modify their orders based on manufacturing status or customer demand..

Dealer Interaction & Management

  • Provides an online portal for dealers to place orders, track shipments, and manage their pipeline.
  • Includes a vetting system for potential dealers, where they can submit applications to become a dealer, which is tracked through the approval process.
  • Forecasting tool allows dealers to monitor annual sales commitments and performance metrics.
  • Offers a marketplace where dealers can sell or trade products among themselves.

Scheduling and Transparency

  • Transparent scheduling process allowing dealers to see exactly where their product is in the production cycle.
  • Dealers can shuffle or reschedule their orders to suit their inventory needs or customer demands.
  • Future orders are automatically linked to past configurations, making reordering seamless and ensuring product accuracy.

Customer Relationship Management (CRM)

  • Customizable CRM tailored to track customer orders, preferences, and
    purchasing habits.
  • Manages sales leads, quoting, and pipelines.
  • Tracks the customer journey from initial inquiry through to product registration and
    warranty.

Product & Marketing Management

  • A document section for storing and sharing marketing materials, product specs, service guides, and more.
  • Dealers can access only the materials relevant to their role—whether it be sales, service, parts, or marketing.

Financial Integration

  • Syncs with Xero for real-time accounting and financial
    tracking.
  • Exports data to other systems via CSV, ensuring flexibility and integration across different platforms.

Dealer Network Visibility & Opportunities

  • Provides manufacturers with a detailed view of their dealer network.
  • Opportunities for dealer expansion and potential new dealer applications are managed within the system.
  • Allows manufacturers to set dealer territories, assign sales margins, and track overall dealer performance.

Warranty & Parts Ordering

  • Manages the full lifecycle of a product, including warranty claims and
    parts ordering.
  • Dealers can track which parts are assigned to which boats, making after-sales service streamlined.
  • Dealers can easily track and reorder parts for ongoing service and support.

Forecasting & Dashboard

  • Offers a comprehensive forecasting tool for dealers to predict sales and inventory needs.
  • Provides a dashboard for dealers and manufacturers to view key metrics like sales goals, dealer commitments, and overall network performance.

Customization & User Preferences

  • User-level customization allows different roles (dealers, sales teams, service teams) to access only the information they need.
  • Management can set permissions, ensuring that confidential information stays secure.